Legal & Trust

Privacy Policy

We collect as little information as possible, use it only to help you, and never sell it. This page explains exactly how.

Who this policy covers

This policy applies to visitors of this website and to individuals who contact LELAPA SUPPORT GROUP PROPRIETARY (Registration ID: 50281), a non-profit organisation registered in Lesotho with its office at Arch. Makariou 75a, Lesotho.

Information we collect

Information you give us voluntarily: your name, email address, subject and message when you use our contact form or write to us directly.

Basic technical information collected by our hosting provider for security and reliability, such as approximate location, browser type and pages requested.

We do not ask for sensitive personal information through this website. Please do not include medical, financial or identity document details in a contact message.

How we use your information

To respond to your enquiry, referral, volunteering interest or partnership proposal.

To keep an internal record of correspondence so that follow-up is consistent.

To meet legal, regulatory or funder reporting obligations where required.

We never monetise your data

We do not sell, rent, trade or otherwise monetise visitor data under any circumstances.

We do not share your details with advertisers or data brokers, and we do not run advertising networks or behavioural tracking on this website.

Confidentiality of beneficiaries

Information shared with our team during support groups, counselling guidance sessions or relief assessments is treated as confidential.

It is disclosed only with the person's consent, or where disclosure is required by law or necessary to protect someone from immediate harm.

Cookies and analytics

This website uses only the cookies strictly necessary for the site to function. We do not use advertising cookies or cross-site tracking pixels.

Data storage and security

Correspondence is stored in access-controlled email and file systems available only to authorised coordinators.

We keep enquiry records only as long as necessary for the purpose described above, after which they are deleted or anonymised.

Your rights

You may ask us what personal information we hold about you, ask for it to be corrected, or ask us to delete it.

To make a request, email info@EnvirotechAlberta.com or call 024440064. We aim to respond within thirty days.

Third-party links

Our website may link to partner or government resources. We are not responsible for the privacy practices of external sites and encourage you to read their policies.

Children

Our youth programmes involve minors, but this website is not designed to collect information from children. Where a young person participates in a programme, we obtain consent from a parent or guardian.

Changes to this policy

If we update this policy we will publish the revised version on this page. Material changes will be noted clearly.

Contact

LELAPA SUPPORT GROUP PROPRIETARY · Registration Number (ID): 50281 · Arch. Makariou 75a, Lesotho · Phone: 024440064 · Email: info@EnvirotechAlberta.com